Arran Pipeline Supplies Limited
Conditions for Sale of Goods
Version 1.2, August 2026
1. Definitions
(a)
“Arran Pipeline” means Arran Pipeline Supplies Ltd (including Arran Pipeline Supplies Ltd trading as Collister & Glover).
(b)
“the Customer” is any party entering into a contract with Arran Pipeline for the supply of Goods.
(c)
“Goods” mean the goods supplied by Arran Pipeline to the Customer as described in any relevant quotation from Arran Pipeline.
(d)
Delivery of goods shall be deemed to take place:
(i)
where goods are delivered by or on behalf of Arran Pipeline, at the moment when the goods are lifted from the delivery vehicle or (for postal or courier delivery) received by or left with the Customer; or
(ii)
where goods are collected by the Customer, at the moment when the goods are loaded onto the vehicle used for such transport or, if collected at a trade counter, upon being handed to the Customer or the Customer’s representative.
(e)
“Act of Insolvency”: means:
(i)
the Customer having any distress, execution or other insolvency process levied upon it; or
(ii)
the Customer making, or offering to make, any arrangements or compromise with creditors, or committing any act of bankruptcy; or
(iii)
the Customer having any petition or winding-up order presented or made against it.
(iv)
the Customer having a receiver of its property or assets or any part of them appointed.
(f)
“Export Sale” means any supply of goods by Arran Pipeline to a Customer outside the United Kingdom.
(g)
For the purpose of any term requiring notice, such notice will take effect 24 hours after dispatch by post or electronic transmission and:
(i)
if to Arran Pipeline, must be to a postal address, email address or facsimile number quoted by Arran Pipeline on its quotation or specifically nominated by Arran Pipeline for the receipt of notices;
(ii)
if to the Customer, will be sent to the Customer’s registered office or such alternative postal address, email address or facsimile number as provided by the Customer on its request for quotation or order, service on one or more of such addresses being deemed satisfactory service of a notice by Arran Pipeline.
2. General
(a)
These Terms and Conditions apply to every contract between Arran Pipeline and any Customer (“the Contract”) and to all further contracts between Arran Pipeline and that Customer (until and unless Arran Pipeline notifies that Customer of revised Terms and Conditions).
(b)
No contract arises between Arran Pipeline and the Customer until Arran Pipeline accepts the Customer’s order and communicates such acceptance to the Customer.
(c)
Where the Contract is made online or by telephone, the Contract is deemed to arise when either:
(i)
the customer commits to purchase via electronic payment service; or
(ii)
Arran Pipeline receives full payment in cleared funds.
(d)
The Customer accepts that any clause asserted by the Customer purporting to impose the customer’s terms and conditions on the Contract or any other contract between Arran Pipeline and the Customer is of no effect.
(e)
No prior statements made by Arran Pipeline or the Customer, nor any correspondence between them, are incorporated into the Contract unless separately agreed in writing by Arran Pipeline.
(f)
No representation by or on behalf of Arran Pipeline by an employee or agent (including but not limited to advice or recommendations as to the quality or suitability for specific purposes of goods or materials supplied by Arran Pipeline) takes effect unless separately confirmed by Arran Pipeline in writing, and the Customer agrees that it does not enter into the Contract in reliance on such representations unless so confirmed.
(g)
All drawings, photographs, illustrations, performance data, dimensions, weights and other technical information and particulars of the goods or materials to be supplied are given by Arran Pipeline in the belief that they are as accurate as reasonably possible but the Customer acknowledges and accepts that they are not incorporated into the Contract. In particular, goods and packaging may vary in appearance from that shown in Arran Pipeline’s catalogue or website and the Customer accepts that goods may be supplied subject to normal industry tolerances in respect of dimensions, weight, finish and specification.
(h)
The Customer accepts that any typographical, clerical or other error or omission in any document, quotation, sales literature, price list, invoice or other information issued by Arran Pipeline shall be subject to correction without any liability arising on the part of Arran Pipeline.
(i)
The Customer accepts that Arran Pipeline shall be entitled to rely on information provided by the Customer for the purpose of discharging its obligations under the Contract.
(j)
The Customer acknowledges and accepts that Arran Pipeline may increase its prices after the Contract is agreed:
(i)
to reflect any increase in the price it is charged by its suppliers for goods or materials; or
(ii)
where any quotation by Arran Pipeline was stated to be based on an assumption by Arran Pipeline, to reflect the effect of such assumption proving incorrect.
(k)
Other than in accordance with these terms and conditions, no variation to the Contract takes effect unless agreed in writing by a director of Arran Pipeline.
(l)
Any agreed variation in the scope of work will be charged for by Arran Pipeline at the sum agreed between the parties or, in default of such agreement on price, at Arran Pipeline’ prevailing rates.
(m)
No waiver by Arran Pipeline of any of these Terms and Conditions or forbearance to enforce any remedy it is entitled to shall prejudice any of Arran Pipeline’ other rights and remedies or operate as a waiver of any other breach by the Customer under the Contract or any other contract with Arran Pipeline.
(n)
Should any of these Term or Conditions be held to be invalid or unenforceable in whole or in part the validity and enforceability of the remaining part of the Terms and Conditions shall not be affected.
(o)
The Customer may not assign or sublet the benefit of the Contract with Arran Pipeline without the written consent of Arran Pipeline.
(p)
Nothing in these terms and conditions shall confer any right upon a third party and the Customer agrees that the operation of the Contracts (Rights of Third Parties) Act 1999 is excluded from the Contract or any contract to which these terms and conditions apply.
3. Quotations, Prices and Credit
(a)
Quotations, where provided, are:
(i)
valid for 7 days from the date of quotation unless expressly stated to be otherwise in the quotation or withdrawn or revised by Arran Pipeline;
(ii)
based upon prices, rates, terms and duties as applying at the date of quotation;
(iii)
exclusive of VAT; and
(iv)
subject to the availability of the Goods being quoted for.
(b)
Subject to clause 3(a), Arran Pipeline may vary its prices and charges without notice.
(c)
Credit will be granted at the sole discretion of Arran Pipeline and subject to the Customer providing a fully-completed application form and to the Customer’s references being taken up and reviewed. Arran Pipeline also reserves the right to carry out credit checks with Credit Reference Agencies where appropriate before offering credit.
(d)
The provision of credit by Arran Pipeline to the Customer is subject to the Customer’s compliance with Clause 4(a) and may be withdrawn by Arran Pipeline at any time and at Arran Pipeline’s sole discretion.
(e)
Credit accounts will be reviewed periodically and accounts that have not traded for 6 months may have credit suspended or withdrawn.
(f)
If credit is withdrawn for any reason Arran Pipeline shall be entitled to any or all of the remedies under Clause 4(b).
4. Payment terms for Credit Customers
(a)
Where credit has been granted by Arran Pipeline in accordance with clause 3(d) then, unless agreed otherwise in advance between Arran Pipeline and the Customer in writing, all invoices are strictly net for payment within 30 days of date of the end of the month the invoice was issued in and time of payments shall be of the essence of the contract.
(b)
Payment for trade counter sales is due upon collection unless the Customer has been granted credit.
(c)
If for any reason whatsoever payment is not made when due Arran Pipeline shall be entitled to:
(i)
charge interest and fees in accordance with the Late Payment of Commercial Debts (Interest) Act 1998;
(ii)
cancel or suspend any contract with the Customer;
(iii)
require the Customer to pay any other sums due to Arran Pipeline immediately; and/or
(iv)
(Not applicable to domestic premises) enter into the premises of the Customer and repossess and remove all of its goods that remain its property under clause 7, and the Customer grants Arran Pipeline its employees servants and agents a non-revocable licence to enter into its premises for such purpose.
(d)
The Customer agrees that it shall not be entitled to withhold payment by reason of:
(i)
retention;
(ii)
any re-work or repair whether or not agreed with Arran Pipeline under these Terms and Conditions.
(iii)
set-off or counterclaim in respect of any claim disputed by Arran Pipeline.
(e)
The Customer agrees to indemnify Arran Pipeline in respect of the full amount of any fees costs disbursements or expenses incurred (including court fees and the reasonable cost of legal representation) arising from overdue payment by the Customer or any other breach by the Customer of these terms and conditions.
(f)
The Customer accepts that Arran Pipeline’ prices are not subject to discount unless expressly agreed in writing between the Customer and Arran Pipeline.
5. Termination or Suspension
(a)
Without prejudice to any of its other rights Arran Pipeline may terminate the Contract or suspend further deliveries to the Customer in the event of:
(i)
the Customer failing to make payment in accordance with Clause 4(a) for any goods, materials or work done; or
(ii)
any act of Insolvency relating to the Customer;
(iii)
Arran Pipeline receiving any information indicating that the Customer is or may become unable to pay its debts; or
(iv)
any breach of the Customer’s obligations under Clause 6 that is notified to the Customer by Arran Pipeline and not rectified to Arran Pipeline’ satisfaction within 7 days.
(b)
In the event the Contract is terminated under clause 5(a) Arran Pipeline shall be entitled to any or all of the remedies under clause 4(c).
(c)
Arran Pipeline reserves the right to withhold performance of any of its obligations under the Contract if in its sole opinion the Customer’s credit status becomes unsatisfactory.
(d)
Any purported termination by the Customer will only take effect with the written agreement of Arran Pipeline and subject to the Customer indemnifying Arran Pipeline in full for all loss (including loss of profit), cost (including labour and materials), damages, charges and other expenses incurred by Arran Pipeline as a result of termination. Where goods have been ordered to special order or the Customer’s specification, the Customer will be liable for the full price of the goods in the event of termination.
6. Delivery and Storage
(a)
Any date or time quoted for delivery is given as an estimate only and Arran Pipeline shall not be liable for any loss or damage howsoever arising from failure to deliver on or by such stated date or at such stated time.
(b)
Arran Pipeline may at its discretion deliver Goods by instalment and in any order.
(c)
If the Customer causes the delivery of goods or materials or any part thereof to be delayed beyond the time when they would otherwise have been delivered or does not make available a person authorised to sign for a delivery such goods or materials shall be removed to Arran Pipeline’ premises or other storage facility and stored by Arran Pipeline at the sole risk and expense of the Customer.
(d)
The Customer agrees that any failure of Arran Pipeline to make any delivery shall not entitle the Customer to cancel or suspend any subsequent or other delivery or contract.
(e)
Where the goods are sourced by Arran Pipeline in full or part by way of international shipping then the Customer agrees and accepts that:
(i)
Arran Pipeline shall not be liable for any alleged loss caused by delay in delivery arising from shipping delay outside its control; and
(ii)
In the event that the Customer seeks to cancel an such an order by reason of delay in delivery arising from shipping delay outside Arran Pipeline’s control the provisions of Clause 5(d) will apply in full.
7. Passing of Risk and Retention of Title
(a)
Risk in Goods supplied passes to the Customer upon delivery as defined at Clause 1(e).
(b)
Notwithstanding the provisions of Clause 7(a) as to the passing of risk, goods or materials supplied by Arran Pipeline shall remain its sole property until the Customer has paid in full the agreed price and all other sums due from the Customer to Arran Pipeline whether under the Contract or otherwise (including any interest due). Notwithstanding such retention of title, Arran Pipeline shall be entitled to maintain an action for the price of the goods or materials as soon as payment falls due.
(c)
The Customer acknowledges that it is in possession of such goods or materials as bailee for Arran Pipeline
until the sums due in clause 7(b) have been paid in full and shall:
(i)
insure such goods or materials to their full market value;
(ii)
store or otherwise identify such goods or materials as to show that they retain the property of Arran Pipeline;
(iii)
not mortgage, charge or otherwise encumber or dispose of the goods (save for sale in the normal course of its business) without the written permission of Arran Pipeline;
(iv)
if such goods are sold, hold the proceeds of sale on trust for Arran Pipeline;
(v)
give Arran Pipeline such information about the goods or materials as it may from time to time require; and
(vi)
permit Arran Pipeline, on reasonable notice, to have access to such Goods for the purpose of inspection.
(d)
(Not applicable to domestic premises) The Customer agrees that if Arran Pipeline invokes its right to repossession of its goods under clause 4(c)(v) Arran Pipeline shall not be liable for any damage or injury reasonably done in the course of so doing to any other property owned by or in possession of the Customer to which FSW’s goods have been attached or in which they have been incorporated.
8. Warranties and Liability
(a)
Arran Pipeline warrants that goods or materials will correspond to their specifications as at the time of confirmation of order.
(b)
Arran Pipeline will replace, re-work or give credit to the Customer for any goods, materials or work which do not comply with the warranty at clause 8(a) and which are accepted by Arran Pipeline for replacement, re-work or credit, such acceptance being conditional upon:
(i)
goods or material not having been altered, re-worked, or subject to misuse or authorised repair; and
(ii)
equipment having been used, maintained and stored in accordance with Arran Pipeline’ instructions and good practice.
(c)
No claim under clause 8(a) may be made unless:
(i)
any claim in respect of damaged or short delivery or non-compliance with description is notified within 10 days of delivery or, where goods are collected at a trade counter, immediately upon collection;
(ii)
any claim for non-delivery is notified within 10 days of the expected date of delivery; and
(iii)
the Customer, if Arran Pipeline so requests, returns the Goods and any packing materials to Arran Pipeline, securely packed and at the Customer’s expense.
(d)
Notification for the purposes of Clause 8(c) is to be in writing or by email and must provide full details of the alleged defect, including part numbers where appropriate.
(e)
In the absence of notification in accordance with Clauses 8(c) and 8(d) the Customer shall be deemed to have accepted the goods.
(f)
Other than as set out in clauses 8(a) or 8(b) or as expressly confirmed in writing by Arran Pipeline:
(i)
No warranty condition or representation express or implied as to description, quality or suitability of any goods hereby sold is given by Arran Pipeline or deemed to have been given or implied and (to the extent permitted by statute) any statutory or other warranty condition or representation whether express or implied is hereby excluded;
(ii)
Arran Pipeline accepts no liability whatsoever for any loss or damage whether consequential or direct and whether suffered by or occasioned to the Customer the employees or agents of the Customer or a third party which may arise after the delivery of the goods.
(iii)
If goods supplied under the Contract are supplied by a third party subject to that third party’s warranty, the Customer’s remedy for any defect lies against that third party rather than against Arran Pipeline.
(iv)
If goods are supplied for a specific purpose of the Customer, no warranty is given by Arran Pipeline as to fitness for such purpose irrespective of knowledge of it.
(v)
No warranty is given in respect of any defect arising from any drawing, specification or inaccurate information supplied by the Customer.
(vi)
Arran Pipeline shall have no liability whatsoever for defects or damage arising from incorrect or sub-standard installation.
(vii)
If goods are lost or damaged in transit then, where the cost of carriage did not form part of the cost of the Contract, the Customer agrees that its remedy lies against the carrier.
(viii)
Goods shall not be deemed defective solely by reason of normal variance from industry tolerances in respect of dimensions, weight, finish and specification.
(g)
Arran Pipeline’ liability to the Customer is limited to the total price paid for the goods.
(h)
The Customer accepts (and indemnifies Arran Pipeline from) liability for any damage or loss arising from a breach of any part of Clause 7.
(i)
Arran Pipeline shall deliver repaired or replaced goods or materials at its premises or the delivery point for the original goods or materials.
(j)
Where goods are purchased via its website Arran Pipeline shall not be liable for any loss arising from the use of said website, including interruption of service, inaccuracy or unavailability of website content.
9. Returns
(a)
Returns for credit of goods supplied in accordance with the Customer’s order is at the sole discretion of the Seller and is subject to the following conditions:
(i)
a completed return note in the form available from Arran Pipeline must be attached to each consignment of returned goods;
(ii)
goods must be a current product line sold by Arran Pipeline;
(iii)
goods must be in saleable condition;
(iv)
goods must be in their original packaging; and
(v)
goods must have been dispatched by Arran Pipeline less than 30 days previously.
(b)
Goods supplied to the special order of the Customer cannot be returned for credit.
(c)
Return of goods is subject to a restocking charge of 25% of the invoice value which will be deducted from the refund payable to the Customer.
10. Export Sales
(a)
Where the contract between Arran Pipeline and the Customer is for an Export Sale the terms set out below shall apply in addition to, or in substitution of, the other terms of these Terms and Conditions:
(i)
Unless otherwise agreed in writing, deliveries outside the UK shall be EXW (Incoterms 2020). The Customer is responsible for import duties, taxes, customs clearance and compliance with local regulations.
(ii)
Arran Pipeline will be entitled to add an administrative charge of reasonable amount in respect of all orders with a monetary value of less than £500.
(iii)
Arran Pipeline’s delivery charge shall include a charge for insurance at a level deemed appropriate by Arran Pipeline.
(iv)
Any additional delivery or postal charges incurred by Arran Pipeline shall be forwarded to the Customer for payment and the Customer assumes liability for any such charges and indemnifies Arran Pipeline against them.
11. Intellectual Property Rights
(a)
Unless agreed otherwise in writing by both Arran Pipeline and the Customer:
(i)
any design, drawing, specification or other document (in written or electronic form) prepared or produced by Arran Pipeline shall remain the exclusive property of Arran Pipeline; and
(ii)
the Customer shall not disclose any design, drawing, specification or other document (in written or electronic form) prepared or produced by Arran Pipeline to any third party.
(b)
Where the Customer provides Arran Pipeline with any design, drawing, specification or other document for the purpose of Arran Pipeline providing its services to the Customer, the Customer grants Arran Pipeline a non-exclusive, royalty-free, worldwide, non-transferable licence to copy and modify such material for the purpose of provision of such services.
(c)
The Customer shall not use any information provided in confidence by Arran Pipeline for any purpose other than to fulfil its obligations to Arran Pipeline, and indemnifies Arran Pipeline in respect of any and all loss or damage arising from a breach of this Clause.
(d)
The Customer agrees to indemnify Arran Pipeline in respect of any claim for infringement of any intellectual
property right arising from the design or supply of any item to a specification provided by the Customer.
(e)
The Customer agrees to notify Arran Pipeline of any claim or notification of proposed claim arising from any asserted intellectual property right relating to the goods, and acknowledges and accepts that Arran Pipeline may conduct and at its own discretion settle such dispute.
12. Data Protection
(a)
The Customer accepts and agrees that Arran Pipeline may, in the course of providing services to it, gain access to, or acquire the ability to access, transfer, store or process, personal data of the Customer or its employees.
(b)
Where such data processing takes place the Customer shall be the ‘data controller’ and Arran Pipeline shall be the ‘data processor’ for the purposes of the General Data Protection Regulation (GDPR) and all legislation derived from it.
(c)
Arran Pipeline shall:
(i)
only process personal data to the extent reasonably required for the provision of services to the Customer;
(ii)
not retain personal data for longer than is necessary for the provision of such services;
(iii)
not disclose personal data to any third party other than employees, servants or sub-contractors, and
shall require such disclosed data to be processed in accordance with this Clause 11.
13. Force Majeure
In the event of war, invasion, act of foreign enemy, hostilities (whether war has been declared or not), civil war, rebellion, revolution, military or usurped power, act of God, force majeure, epidemic/pandemic, global supply distruption or any other matter or occurrence beyond the control of Arran Pipeline or the failure on the Part of the Customer to make due and timely supply of all materials and/or data and specifications as may be required and agreed as terms of the acceptance of any order by Arran Pipeline, Arran Pipeline shall be relieved of all liabilities incurred under the Contract wherever and to the extent to which the fulfilment of such obligations is prevented, frustrated or impeded as a consequence of any such event or by the Statute Rules regulations Orders or Requisitions issued by any Government Department Council or other duty constituted authority or from strikes, lock-outs or other withdrawal of labour force, breakdown of plant or any other causes (whether or not of a like nature) beyond Arran Pipeline’ control.
14. Law and Jurisdiction
(a)
The Contract is deemed to be made under and in accordance with English law.
(b)
Any dispute under the Contract shall be subject to the exclusive jurisdiction of the Courts of England and Wales.