Covid 19 Update 13th Oct 2020


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Covid Update 23rd October 2020

Wales Lockdown 23rd October

Following Monday’s announcement from the Welsh Government, you may be aware that the country is going into 2-week ‘firebreak’ lockdown starting on Friday 23rd October at 6pm.
 
As we provide supplies to essential services such as hospitals, colleges, schools and engineers, we just wanted to get in touch to reassure you that will continue to operate over the coming weeks, with no expected change to our usual service or lead times.
 
Our focus is on minimizing the risk of transmitting the virus and we have worked hard to ensure that our premises follow resilient procedures. We will continue to assess the guidance from the government and unless instructed to the contrary, we will remain operational and do our best to ensure a safe working environment for all.
 
If you have any questions on the above, don’t hesitate to get in touch.


We have once again reviewed our operations and have made some minor changes which we believe will enhance the safety of our Staff, Customers and Suppliers.

Warehouse

Our warehouse remains open from 08:00 to17:00 for collections, all we ask is that you give us adequate notice to prepare your order ready for collection.
Please observe our distancing rules on arrival, report only to our trade counter & do not enter our warehouses or offices for any purpose.

 
Deliveries
We are restricting deliveries with our own vehicles to known addresses, unless they are of an emergency nature in support of a health service or essential Utility facility.
Our drivers will unload the goods without assistance. A signature will not be required, but the driver will need the name of the person receiving the goods.
All the couriers that we use are continuing to offer next day delivery services throughout the UK, although some deliveries are occasionally still being delayed in the overloaded system.


Stock
Stocks remain at high levels and we are in constant contact with our suppliers who are still managing to maintain sufficient stock for current demand, which is obviously at lower levels.
 
Online
Online access is completely unaffected and Customers who have a credit account but have never used our Website before, are invited to contact [email protected] who will open your account online.
This will give you access to your Order History, Prices, Order materials and gain Loyalty Points with every order!.


If you have any doubts, Queries or would just like to talk to us, please do not hesitate to use our online chat service, contact us on 01244 288000 or email [email protected]


Stay Safe

Collister & Glover