TradecounterUK.com

Please read carefully our Terms and Conditions which govern the use of our website. By using this site and/or placing an order you are agreeing to abide by them.

In these conditions "the Company" means Collister and Glover (Pipeline Materials) Ltd and TradecounterUK.co.uk and TradecounterUK.com are the online trading names of the Company, "The Purchaser" shall mean the person, firm or Company who has viewed or used TradecounterUK, any quotation or with whom any contract is made, "the Goods" shall mean the goods or services agreed to be sold by the Company to the Purchaser.

This site is both owned and administered by the Company. The content of this website to include its text, images, design, graphics, the programming code and selection and arrangement of content and all other information on this site are under the copyright ownership of the Company or its licensees, content providers or technology providers. All rights of the copyright owner are reserved.

Permission is given to copy, print, and distribute in hard copy sections of this website in order to browse and shop for or place an order at TradecounterUK

Any unauthorized use of any material on this website without the prior written permission of TradecounterUK is a violation of copyright, trademark and other applicable laws and immediate litigation will follow.

If Goods, supplied by the Company to the Purchaser's design or specifications, infringe or are alleged to infringe any patent or registered design rights or copyright the Purchaser will indemnify the Company against all damages, costs and expenses incurred by the Company as a result of the infringement or allegation. The Purchaser will give the Company all possible help in meeting any infringement claim brought against the Company.

All drawings, designs, specifications and the like which the Company supplies in connection with the quotation or order remain the Company's property and are confidential; they must not be disclosed to any third party person without the Company's written permission.

We must receive payment of the whole of the Goods that you order before your order can be accepted (unless a Credit Account Facility has been agreed between the Company and the Purchaser). Once payment has been received by us we shall confirm that your order has been accepted which brings into existence a legally binding contract.

Unless a Purchaser has a Credit Account Facility the Company will provide Goods only on receipt of pre-paid cleared funds.

A Credit Account Facility means an account set up and approved by us to enable you to purchase Goods from our website and to settle the price for these Goods within the agreed payment terms.

You cannot purchase Goods from our website using a Credit Account Facility unless you have signed our Credit Account Facility Terms and Conditions and you have received a communication from us confirming that your application for a Credit Account Facility has been approved. Our acceptance of your order brings into existence a legally binding contract between us.

We reserve the right to cancel your Credit Account Facility for any reason with immediate effect and to request the payment of any monies outstanding within 30 days.

Orders received and acknowledged by the Company using the Credit Account Facility shall not be subject to cancellation, either wholly or partially, without the Company's consent, and cancellation of any contract to which the Purchaser is a party will not constitute sufficient cause for cancellation of any order placed by the Purchaser.

In all cases, the contents of our credit accounts terms and conditions are implied as part of our online terms and conditions agreements, where a credit account facility is in place. Where a credit account facility is not in place this section does not apply.

1. All orders are accepted on these terms which apply to the exclusion of and override any other items stipulated or referred to by the Purchaser whether in its order or in any other document, or in any negotiations or communication or course of dealing between the Company and Purchaser.
2. No modification, amendment or addition to/of these terms shall be effective unless made in writing and signed by the managing director of the Company.

1. Except where it is expressly stated that the Goods comply with a recognized industry standard, all descriptions, specifications, drawings and particulars of weights or dimensions submitted by the company or otherwise contained in the companies website, catalogues, brochures, price lists, quotations and publicity materials are approximate only and may vary at the Company's discretion. The Company shall not be liable for their accuracy unless they are expressly incorporated into the contract in writing.
2. These terms are the whole agreement between the Company and the Purchaser relating to the Goods and these terms supersede any previous terms used by the Company. The Purchaser shall not rely on any statements, recommendations and advice whether given verbally or in writing (before or after the acceptance by the Company or the Purchasers order) by the Company, its employees or agents as to any matter relating to the goods except where such statements recommendations or advice are given in writing and signed by a director of the company answering a specific written request from the Purchaser before or at the time when the Company accepts the order.

1. The Goods shall remain the sole and absolute property of the Company as legal and equitable owner until such time as the Purchaser shall have paid to the Company the agreed price together with the full price of any other Goods the subject of any other contract with the Company.
2. Until such time as the Purchaser becomes the owner of the Goods he will store them on his premises separately from his own goods or those of any other person and in a manner which makes them identifiable as the goods of the Company.
3. The Purchaser acknowledges that until such time as the property in the Goods passes to the Purchaser he is in possession of the Goods as a bailee for the Company.
4. Until payment due under all contracts between the Purchaser and the Company has been made in full, in the event of sale of the Goods by the Purchaser:
   1. The Company shall be entitled to trace all proceeds of sale received by the Purchaser through any bank or other account maintained by the Purchaser;
   2. The Purchaser shall if requested by the Company in writing to do so assign its rights to recover the selling price of the Goods from the third parties concerned.
5. The Company may for the purpose of recovery of its Goods enter upon any premises where they are stored or where they are reasonably thought to be stored and may repossess the same.
6. Until the Company has received in cash or cleared funds payment in full of the price of the goods the Purchaser shall not be entitled to dispose of any property in the Goods (by sale or otherwise) to the holding company of the Purchaser or to any subsidiary of the Purchaser or any such holding company.

The price payable for the Goods that you order is set out in our website.

Where stated, you will be required to pay extra for delivery and it might not be possible to deliver to some locations. Our delivery charges and delivery locations are set out in our website.

The prices quoted by the Company on the website are those in effect at the date of quotation. Unless otherwise agreed in writing, the Company reserves the right to increase prices when it accepts the Purchaser's order to reflect:

1. Any variation that may have happened in the costs of labour, materials, suppliers, overheads and transport.
2. Any variation in duty, tax, surcharge or levy of any kind whatsoever affecting the sale price of the Goods.
3. Any cost to the Company resulting from delay by the Purchaser in giving to the Company information sufficient to enable it to supply the goods or provide the services or any alteration made at the request of the Purchaser in the specification of the Goods or in the place they are to be delivered.
4. Any extra cost to the Company resulting from the Goods being carried by modes of transport more expensive than the Company's normal form of transport at the request of the Purchaser.
5. If the list price used on our Website is not the prevailing selling price at any specific time and place. The List Price represents the manufacturers or our own recommended selling price.
6. The Company's internet price - It is possible despite our careful attention to pricing that an item is unintentionally mispriced. If an items correct price is lower than our quoted price then we will charge the lower correct amount and deliver the item to you. If an items correct price is higher than our quoted price, the Company retains the right to refuse or cancel any such order whether or not that order has been confirmed and your credit or debit card charged.

Unless you have a Credit Account Facility the price for the Goods will be due and payable upon placement of your order.

If the Purchaser fails to give reasonable instructions to the Company and /or necessary documents, licenses, consents and authorities for forwarding the Goods or is unable to accept delivery of the goods at the time when the Goods are due and ready for dispatch or delivery or shall otherwise cause or request delay, the Purchaser shall pay to the Company all costs and expenses, including storage and insurance charges incurred or arising from such delay during which at the Company's absolute discretion if its storage facilities permit, the Goods will be stored at the Purchaser's sole risk. This provision shall be in addition to and not in substitution for any other payment or damages for which the Purchaser may be liable in respect of his failure to take delivery at the appropriate date.

The Purchaser shall not be entitled to make any deduction from the price of the Goods which have been delivered to the Purchaser in respect of any set off or counter claim unless both the validity and the amount thereof have been expressly admitted in writing by the Company and such admission is signed by the director of the Company.

In the absence of any specific appropriation by the Purchaser, the Company shall have the right to appropriate any payment made by the Purchaser towards the satisfaction of any outstanding invoice including in relation to a credit account facility from time to time as the Company shall in its absolute discretion think fit

Delivery dates are estimates only. The Company will make every reasonable effort to keep them, but accepts no liability for any financial or other loss or damage (whether direct or indirect) if delivery is nonetheless delayed, nor shall any such delay entitle the Purchaser not to accept and pay for the Goods when they are delivered.

The Company will arrange delivery of goods by means, at the Company's discretion, of ordinary goods transport, unless the Purchaser otherwise requires.

The risk in the Goods will pass to the Purchaser when they are loaded onto the Purchaser's transport (or if they are off-loaded at their destination, if being delivered by the Company or common carrier).

Where deliveries are made by installments against the contract the Company's failure to make any delivery shall not entitle the Purchaser to repudiate the contract.

Without accepting liability for failure in any case to do so, the Company will pursue for the benefit of the Purchaser any claim for damage or short delivery or loss of Goods in transit provided that the Company and the carrier are notified in writing of the claim, within 7 days after the date of the advice note or other dispatch notification in the case of a complete loss and within 3 days after delivery in the case of damage or short delivery; and in the latter case also that on delivery the Goods have been signed for "unexamined" or the damage on short delivery has been recorded on the carrier's delivery documentation.

Where the Purchaser has bought Goods from the Company the website, by phone or by fax, the Purchaser has seven working days from receipt of the Goods in which to cancel the contract for any reason. The following exceptions apply (please refer to paragraph … which contains the Company's provisions for cancellation of a contract by a Purchaser where the Consumer Protection (Distance Selling)Regulations 2000 do not apply);

1. 1. If the Purchaser bought the Goods as a business customer
2. 2. If the Goods have been made to the Purchaser's specification
3. . 3If more than seven working days have passed since the Purchaser received the Goods

Should the Purchaser wish to cancel the contract within seven working days from receipt of the Goods then the Purchaser must notify the Company in writing that they wish to cancel the contract by writing to the Company's head office or emailing cancel@colglo.co.uk and the Purchaser must return the Goods to the Company in saleable condition.

The Company is obliged to refund payments to Purchasers in full within 30 working days of the contract being cancelled. If the Purchaser paid by credit or debit card for the Goods, the refund will be made directly to the Purchaser's credit or debit card within 30 working days of cancellation. If the Purchaser paid by any other means, the refund will be made by cheque which will be posted within 30 days of cancellation. There will be no charges for cancellation within this 7 day cooling off period.

If the Purchaser has cancelled the contract in writing during the 7 day cooling off period the Purchaser must return the Goods which have already been delivered or are in transit to the Company.

The Purchaser must take reasonable care of the Goods whilst they are in their possession. The Goods must be returned to the Company in a saleable condition and as they were received by the Purchaser. If the Goods are not returned to the Company in a saleable condition or as they were received by the Purchaser, the Company reserves the right to deduct the restocking fee from the sum due back to the Purchaser by way of refund. The decision as to whether the returned Goods are of saleable condition rests at the absolute discretion of the Company.

The Purchaser is responsible for the payment of the return of the Goods. If the Purchaser does not return the Goods delivered or does not pay the costs of return, the Company shall be entitled to deduct the direct costs of recovering the Goods from the amount to be re-credited to the Purchaser by way of refund.

The Purchaser is advised to wrap the Goods carefully to avoid damage when returned. The Purchaser should enclose their name and address and the Company's order reference number. The Purchaser is advised to return the Goods by recorded delivery. Proof of postage will not be accepted as proof of delivery. The Company cannot accept liability for returned Goods damaged in transit.

In the event that the Goods fail to be returned to the Company or the charge for their return is at the expense of the Company, the direct costs of their recovery can be offset from the refund of the sum being repaid to the Purchaser.

Where the Consumer Protection (Distance Selling) Regulations do not apply for instance if the Purchaser is acting in the course of business or more than seven working days has passed since receipt of the Goods by a non-business Purchaser, the following provisions apply.

The Purchaser cannot cancel whole or part of the contract, whether it is an order by instalment or otherwise, except where this has been agreed in writing by the Executive Director of the Company.

The Company is obliged to refund payments to Purchasers in full within 30 working days of the contract being cancelled. If the Purchaser paid by credit or debit card for the Goods, the refund will be made directly to the Purchaser's credit or debit card within 30 working days of cancellation. If the Purchaser paid by any other means, the refund will be made by cheque which will be posted within 30 days of cancellation. There will be no charges for cancellation within this 7 day cooling off period.

Cancellation under this provision may be subject to a cancellation charge at the absolute discretion of the Company.

Goods once delivered, may not be returned unless authorization has been given as specified above and provided that the following conditions are satisfied.

1. 1. Goods will only be accepted if they are in brand new and unused condition
2. 2. Packaged items will only be accepted if the packaging remains unbroken and in reasonable condition.
3. 3. Goods will only be accepted if returned within three weeks of the date of collection or delivery.
4. 4. In every case a restocking charge will be made.
5. 5. In every case the invoice number and date together with reason for return must be stated.

Nothing in these Terms and Conditions affects the Purchaser's statutory rights under the Sale of Goods Act 1979 and any other applicable legislation.

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Collister and Glover Limited.

Unit A1 10th Avenue Zone 3
Deeside Industrial Park
Deeside
CH5 2UA.

and all notices from us to you will be displayed on our website from time to time.

We shall have no liability to you for any failure to deliver Goods you have ordered or any delay in doing so or for any damage or defect to Goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

The contract between us shall be governed by and interpreted in accordance with English law and the Purchaser submits to the jurisdiction to the High Court of Justice of England and Wales, but Collister and Glover (Pipeline Materials) Ltd may enforce the contract in any court of competent jurisdiction.

Your statutory rights are not affected by any of the provisions in these Terms and Conditions.

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.